Emotional intelligence (EQ) is your ability to blend thinking and feeling to make authentic decisions and build strong, meaningful relationships. Unlike IQ, EQ focuses on emotions—both yours and others'—as a key driver of success, especially in the workplace where most challenges are people- or relationship-related. This foundational course explores what emotional intelligence is (and isn’t), using practical models and real-world applications to help you become more aware, empathetic, and effective in your professional interactions.

Throughout the course, you’ll gain tools and techniques to understand emotions, manage emotional dynamics at work, and build EQ competencies that influence decision-making, communication, and career success. While developing emotional intelligence is a lifelong process, this course gives you the foundation and strategies to start applying EQ in your workplace immediately.